Phone: 800-783-1540

Support: support@ServiceScanning.com

Repair Orders - Parts Invoices - Rental Agreements

Retention

  • All scanned documents are kept for a period of ten years.
  • Most manufacturers require 2 - 3 years.
  • Most states require 7 years for repair facilities.
  • Some dealers request 10 years when manufacturer has 10 year warranty.
  • We keep two backup copies, one at a secure off-site location where it is stored encrypted.
  • The other backup copy is kept at our business office on a secure server also stored encrypted.

Scanned Documents Belong to Dealership

  • All scanned documents belong to dealership.
  • In case of service termination, dealerhip receives all scanned copies at no extra charge.



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